Privacy Policy

This Privacy Policy explains how Robot Notecards ("we," "us," or "our") collects, uses, and shares information when you visit robotnotecards.com, use our application, or place an order. By using our services, you agree to the practices described here.

Information we collect

Information you provide

• Contact details — when you submit our contact form, we receive the name, email address, company, phone number, and message you enter.
• Account and order information — when you create an account or place an order through our app, we collect your account details, order contents, card messages, and billing information.
• Recipient information — the names, mailing addresses, and merge-field data you upload so we can personalize and mail your cards.

Information collected automatically

• Usage analytics — we use a privacy-focused, cookie-free analytics tool to understand aggregate site usage. It does not track you across other websites.
• Technical data — standard server logs such as IP address, browser type, and pages requested, used for security and reliability.

How we use your information

• To produce, personalize, and mail the cards you order.
• To create and manage your account and process payments.
• To respond to your inquiries and provide customer support.
• To operate, secure, and improve our website and services.
• To send you service-related communications about your orders.

How we share your information

We do not sell your personal information. We share it only as needed to run the service, including with:

• Card production partners — including handwrite.io, which helps produce handwritten cards.
• Mail delivery — the United States Postal Service, to address and deliver your cards.
• Service providers — payment processing, hosting, infrastructure, and email delivery vendors that operate on our behalf.
• Legal reasons — when required by law, or to protect our rights, users, or the public.

Data retention

We keep personal information for as long as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data as described below.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, email us at [email protected]. You are responsible for ensuring you have permission to send mail to the recipients whose addresses you upload.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through the site or by email.

Contact us

Questions about this policy? Email [email protected].